Do not uninstall to fix a problem
Uninstalling cancels your subscription — contact support instead.
Uninstalling StoreStreamer cancels your subscription at the end of the current billing period and stops renewal.
If something is wrong
- Use this Help Centre and Troubleshooting articles
- Ask the AI Support Assistant
- Contact StoreStreamer Support
Keep the app installed while troubleshooting.
What uninstall does and does not do
- Uninstall does not remove Shopify store content StoreStreamer already wrote
- Across a normal reinstall, backup history for Undo Last and Restore Original is normally preserved
- Uninstall is still not a troubleshooting step
Uninstall only if you intend to stop using StoreStreamer.