Browse by topic
Start here if you are new to StoreStreamer, or jump straight to troubleshooting.
Getting Started
Install StoreStreamer, understand the Dashboard, and run your first optimisation.
AI Writing
Store Profile, Tone, Language, Creativity, Brand Voice, and Preview.
Optimisation
Choose scope, configure settings, run jobs, and cancel safely.
Credits & Usage
How credits work, introductory allocation, and estimates.
Results & Recovery
Review results, Undo Last, and Restore Original.
Troubleshooting
Common problems and what to try before contacting support.
Account & Billing
Standard plan pricing and how to cancel.
Popular articles
Common questions merchants ask first.
Installing StoreStreamer
How StoreStreamer installs from Shopify and what to expect after install.
Getting StartedWhat StoreStreamer changes
Which product and collection fields StoreStreamer can update — and what it leaves alone.
Getting StartedUnderstanding the Dashboard
Credits, actions, run status, Undo, and advanced Restore on the Dashboard.
Getting StartedRunning your first optimisation
The basic workflow from settings and scope to Confirm & Run.
AI WritingStore AI Settings overview
How writing style settings work and when they take effect.
AI WritingPreview Your AI Settings
Preview how settings would rewrite one product without changing Shopify or using credits.
OptimisationChoosing which products to optimise
Select products by all, collection, tag, or vendor, and choose processing mode.
OptimisationOptimisation Settings
Turn fields on or off: descriptions, SEO, ALT text, internal links, and more.
OptimisationRunning a product optimisation
Confirm the estimate, start the run, and read the completion summary.
Credits & UsageHow credits work
What uses credits, the 1- and 2-credit product rules, and collection pricing.
Credits & UsageIntroductory credits
The one-time 25 free credits, hard limits, and what happens when you subscribe.
Results & RecoveryReviewing optimisation results
Where to find the run summary, console, and Copy Log.
Results & RecoveryUndo last optimisation
Restore every item from your most recent run to the snapshot taken before that run.
TroubleshootingOptimisation will not start
Checks for credits, subscription, and settings when a run will not begin.
TroubleshootingProducts were not updated
Skipped items, failed items, scope mismatch, and how to check the console.
TroubleshootingDo not uninstall to fix a problem
Uninstalling cancels your subscription — contact support instead.
Account & BillingStandard plan and pricing
One Standard plan at $24.95/month plus $0.02 per credit used.
Troubleshooting
Something not working as expected? Start with these guides.
Optimisation will not start
Checks for credits, subscription, and settings when a run will not begin.
TroubleshootingProducts were not updated
Skipped items, failed items, scope mismatch, and how to check the console.
TroubleshootingContent is not what I expected
Adjust settings, Preview, re-run, or Undo Last.
TroubleshootingConnection problems
What to try if collections, tags, or vendors will not load.
TroubleshootingDo not uninstall to fix a problem
Uninstalling cancels your subscription — contact support instead.
Still need help?
Search did not answer it? Ask the Support Assistant, or contact the StoreStreamer team with your store details.